"I am Super Pleased with the Service Provided by Curbie"Reviews & Testimonials June 17, 2021
Buying a car online may sound a bit unusual for some people and they might think that it's not for them. But Rich from Edmonton felt the same way and yet he still went ahead and pulled the trigger. If you feel the same way as Rich, read what he has to say about his Curbie experience and maybe you could be the next person to experience the better way to buy a car.
"This is a little bit of a long review but I feel that Curbie deserves a full write-up.
I will admit to being a little apprehensive in buying a vehicle sight unseen but the staff at Curbie were very friendly and helpful over the phone and reassured me that should I be unsatisfied, I would have 7 days to decide and return the vehicle if unsatisfied and the car also comes with their 30-day warranty.
I was originally planning to finance through my bank but their finance office arranged a very good rate for finance that I decided to use them.
The car arrived within 15 min of the agreed delivery which was very good considering they delivered it from Saskatoon to Edmonton. The vehicle had been detailed to an amazing level and looked brand new, it also came with a full tank of fuel!
About a week into having the vehicle I noticed that the battery wasn't holding a full charge (it was about 2 weeks since a very cold spell), I contacted Shamus in the warranty department and explained that I had tried charging the battery but it was not holding full charge. He arranged for a new battery which I paid for and Curbie reimbursed the cost within the week with no argument.
I am super pleased with the service provided by Curbie and their after sales follow up was awesome (unlike a lot of dealerships who don't want to know you once they've got your money).
I hope Curbie can maintain this level of customer service as their company grows as I'm sure it will.
I will definitely recommend them and hope to use them again."
Thank you very much Rich for taking the time to write such a detailed and great review. We're so happy you had a great experience and look forward to helping you again in the future! All the very best.